How to Change Your Mobile Number Linked to Emirates ID in the UAE

If you are not receiving Emirates ID messages, renewal notifications, or status updates, the problem is often not the application itself. In many cases, the real issue is that the phone number linked to the record is outdated. That is why many users search for how to change mobile number in Emirates ID, how to update phone number in Emirates ID, or how to change contact number linked to Emirates ID.

The good news is that the UAE has an official route for this. ICP provides a Data Update service for updating non essential data such as your phone number and address. This means you do not need to rely on random third party advice or unclear workarounds.

If you want the wider context first, see our main guide to Emirates ID in the UAE. If your problem is really about a delayed application rather than contact details, you may need to check Emirates ID status online instead.

Quick answer

You can change the mobile number linked to your Emirates ID through the official ICP Data Update service. The service is designed to update non essential data, namely your phone number and address, and it works through ICP Smart Services with login through UAE Pass.

Can you change your Emirates ID mobile number online?

Yes. In normal cases, this can be done online through the official ICP digital channels. The service is available through:

1. ICP Smart Services website
2. ICP Smart App

This is important because many users assume they need to visit an office just to change a phone number. For this specific task, the official setup is digital.

When do you need to update your mobile number linked to Emirates ID?

This update becomes important in several practical situations:

• you are not receiving OTP messages,
• you are missing Emirates ID status notifications,
• you changed your SIM or personal phone number,
• you are trying to access digital identity related services and the old number is still attached,
• your renewal, replacement, or delivery updates are going to the wrong number.

If your case is linked to a current application, this issue can directly affect how easily you follow the process.

Official ICP service for mobile number change

The correct official route is the ICP Data Update service. ICP describes it as a service for updating non essential data, specifically phone number and address.

Open the official ICP Data Update service

This is the strongest possible route for this topic because it aligns exactly with what users are trying to do.

How to change your mobile number linked to Emirates ID step by step

1. Open the official ICP Data Update service.
2. Log in through the required official access route.
3. Update the required information in the application.
4. Pay the required fee.
5. Wait for the system to update the data automatically.

This process is much cleaner than trying to guess whether the old number will change automatically during another application.

Do you need UAE Pass to update your Emirates ID phone number?

Yes, the ICP service page states that this service requires login using UAE Pass. That means your digital identity access matters before you even start the update.

If your UAE Pass access is incomplete or you have not set it up properly yet, that can slow you down. In practice, UAE Pass is part of the normal official access flow for this service.

How UAE Pass fits into the process

For many users, the real blocker is not the update form itself but account access. UAE Pass is designed as the digital identity layer used for many UAE government services. In normal registration, users download the app, scan Emirates ID, verify email and phone number with OTP, create a PIN, and complete face recognition.

If your access issue is larger than one simple profile change, sort out UAE Pass first and then return to the ICP update route.

How much does it cost to change your Emirates ID mobile number?

The official ICP Data Update page currently shows a Smart Service Fee of 100 AED. This is the main official fee point users need to know for this task.

Because fee structures can change over time, it is still smart to check the live service page before submitting payment.

How long does it take to update the phone number?

The ICP service flow explains that after submission, data update, and payment, the information is updated in the systems automatically. In practical terms, that means users should expect the update to happen inside the official system flow rather than through a long manual offline process.

If the change does not appear as expected, double check that you used the correct account and completed the process fully.

Can you update address and phone number together?

Yes. The service is described as an update route for non essential data, specifically phone number and address. So if both details need correction, this is the relevant official pathway.

What if you are not getting Emirates ID SMS updates?

This is one of the strongest reasons to use the Data Update service. Missing messages can affect:

• status follow up,
• renewal communication,
• delivery related notifications,
• account verification steps.

If you are waiting for a card or application result, start by checking whether your old mobile number is still attached to the record.

For active application tracking, use our guide to check Emirates ID status online.

Does changing your phone number renew or reissue Emirates ID?

No. Changing your mobile number is not the same as renewing your Emirates ID, replacing it, or correcting printed card data. It is a separate update action for contact details.

If your card is expiring, the right process is Emirates ID renewal in the UAE. If you only need digital access after issuance, the better next step may be to download Emirates ID online.

Common mistakes people make when updating Emirates ID phone number

• trying unofficial websites instead of ICP,
• assuming a number change will happen automatically during another service,
• mixing up contact data update with renewal or replacement,
• forgetting that UAE Pass login is required,
• using the wrong personal account,
• expecting application status problems to disappear without checking the actual request.

What to do if the update does not seem to work

If the update does not appear correctly, go through this checklist:

1. confirm that you used the official ICP Data Update service,
2. confirm that you logged in with the correct UAE Pass linked account,
3. check that payment was completed successfully,
4. give the system enough time to reflect the update,
5. contact ICP support if the issue remains unresolved.

For official support, ICP lists the call centre at 600 522222 inside the UAE.

When this article should lead to other Emirates ID pages

This page is mainly about contact detail correction. If your real problem is different, the right next step may be another page in the cluster:

• for the broader topic, go to Emirates ID in the UAE,
• for live request follow up, use check Emirates ID status online,
• for expiry and reissuance flow, go to Emirates ID renewal in the UAE,
• for digital copy access after issuance, see how to download Emirates ID online.

Need help with Emirates ID, account access, or UAE documentation issues?

Sometimes a phone number issue is only one part of a larger problem involving renewal timing, digital identity access, delivery delays, or broader residency paperwork. If your case is more complex than a simple update, Emirae can help you understand the next step and identify the right support path.

FAQ

Can I change my Emirates ID mobile number online?

Yes. The official ICP Data Update service allows users to update non essential data such as phone number and address through digital channels.

Which service should I use to update my Emirates ID phone number?

You should use the official ICP Data Update service.

Do I need UAE Pass to change my Emirates ID mobile number?

Yes. The ICP service page states that login using UAE Pass is required for this service.

How much does it cost to update the mobile number linked to Emirates ID?

The official ICP Data Update page currently shows a Smart Service Fee of 100 AED.

Can I update my address at the same time?

Yes. The service is described as an update route for non essential data, namely phone number and address.

Why am I not receiving Emirates ID SMS updates?

One possible reason is that the phone number linked to your record is outdated. In that case, the official Data Update service is the right place to start.

Is phone number update the same as Emirates ID renewal?

No. Updating your mobile number is a separate contact detail correction process. Renewal is a different service.

Official access rules, fees, and service flow may change over time. Always verify the latest details on the live ICP service page before submitting an update request.