License expires tomorrow. We discovered this today because the PRO notification went to an employee who has left the company and the forwarding was not set up correctly. Renewal paperwork has not been prepared, fees are not paid, and by tomorrow evening we move into grace period (which triggers penalty) unless something happens today.
This is an emergency response ask, not a planning ask. What we need in the next twenty-four hours: a PRO firm that can take an emergency renewal engagement starting within the next hour, assess whether same-day renewal is still achievable through the specific free zone or DED channel we operate under, prepare the required documentation from our side (we will provide what we have on hand), pay the renewal and penalty fees on our behalf if that accelerates the process, and close the filing before the grace window starts penalty accrual.
Realistic assessment upfront is what we need, not optimism. If same-day renewal genuinely is not achievable (which is possible depending on how the specific portal handles last-day submissions), we need to hear that so we can immediately plan the grace-period response instead: which fees accrue, what documents are needed for a post-expiry renewal, whether employee visas on the license are at risk in the first forty-eight hours of grace, whether our corporate account gets flagged on the bank's side because of the license status.
Secondary but critical: once the immediate renewal is done (or the grace-period plan is activated), we want to understand how this happened inside our organisation and what we need to set up so it cannot happen again. That is week-two work, not today's work.
Priority is speed and accurate reporting to us through the next twenty-four hours, every hour if necessary. We are making decisions on the commercial side (client deliverables due this week, payroll timing) based on what happens with the license, and we need someone on the PRO side who will actively communicate rather than wait for us to follow up. Willing to pay a premium for a firm that has handled last-day emergencies before and can commit to a timeline on the first call. Not willing to pay for a firm that will accept the engagement and then serialise it behind their existing work.
If you have handled a same-day or first-day-of-grace license emergency in the last three months, please be direct about what is realistically achievable on this timeline. We need to know by end of today whether we are renewing tonight or planning grace-period response tomorrow morning.